If you are a current Pearson customer, you will not need to complete a Pearson Qualification Form. When your Q-interactive account is set up, Pearson Customer Service will make sure your existing qualification level is applied to the Q-interactive account. This will permit you to access all digital assessments and subtests within Q-interactive that are within your qualification level.
Q-interactive is an evolutionary tool for professionals involved in the administration of psychological, neuropsychological and other diagnostic assessments. This new digital solution allows you to focus on what you do best through a portable, easy-to-use assessment system that provides 24-hour access to choose, administer and score clinical assessments while at the same time allowing you to capture and record critical client behaviors and nuances that are crucial to successful assessment and treatment.
Q-interactive has been designed to address the needs of the clinician that utilizes interactive assessments. Q-interactive is both a web-based and tablet-based system. It provides you with the flexibility to create and manage your clients and create, administer, and score your assessment batteries. Whereby, Q-global is the newly designed web-based scoring and reporting platform that allows for some self-administered on-screen assessments to be administered.
The clinician’s device must initially be connected to the Internet so batteries you prepared for your client in Q-interactive Central can be synched and downloaded. Once this synching has occurred, the iPads can be used off-line without Internet connectivity. Data gathered during an offline assessment will be saved locally (on the device) until it is reconnected to the Internet and synched back with Q-interactive Central. Be sure to use a secure Internet connection when using Q-interactive.
If you’re in an environment with secure Wi-Fi connectivity, Q-interactive can stay connected to the Internet and will save your data both locally and to Q-interactive Central throughout the administration.
Bluetooth is a wireless technology that allows your tablets to ‘talk to each other’ and pass information between them. We use Bluetooth to send test item stimuli (or image files) from the examiner’s screen to the client’s screen, and to receive a client’s ‘selection’ when they choose an answer on the screen.
Bluetooth does not need to be connected to the Internet to work. It is built into the devices and just needs to be enabled within settings on both devices. During administration, Bluetooth should be left on throughout. If the Bluetooth connection goes down accidently, a message will be displayed on the examiner’s device indicating that it disconnected. Once Bluetooth comes back up, the examiner’s device will indicate that in another message.
Bluetooth, will drain your battery faster, so make sure you recharge after each administration or plug your tablet in during administration if you see it getting low. Your tablet will work while plugged in, you’ll just have to make sure you’re close enough to a power outlet or have an extension cord.
To learn more about how to set up Bluetooth on your tablet, watch the Q-interactive Show Me Tutorial, “Preparing your iPad for Optimal Assessment Experience”.
Client data is transferred from the iPad, using a secure connection, and stored in an encrypted database in a secure Amazon Web Services Cloud in Canada. All transfers to or from the web application to the iPad are automatically encrypted, using industry best practices.
During the administration of an assessment or battery, data is saved on the iPad device and in an encrypted directory. The application also syncs data from this directory to the web application periodically over a secure connection to be stored in Pearson’s encrypted database. Client data on the system is protected through physical security and administrative safeguards.
Client data is stored on servers located in a secured data center in Canada in a database that is encrypted with industry-standard high-security encryption.
When the data is transmitted or at rest, the data is encrypted using industry-standard Secure Socket Layer (SSL) technology.
Customer access to the system and the data is protected by password. Customers are responsible for safeguarding their passwords, and to change passwords periodically and whenever there is a concern about a possible compromise.
Pearson support people do not have access to personally identifiable client data. In the unlikely event that such access were needed to address a specific problem, specific procedures are in place to ensure confidentiality, for example we would require explicit consent from the customer and would obtaining a copy or authorization of release of the data from the customer in order for Pearson support to have the data decrypted. System support staff personnel do not have access to, or control over, the encryption keys. The encryption keys are securely held and protected through physical and administrative safeguards in our Canadian facility.
Personally identifiable data cannot be used by Pearson for research except with your prior express written consent. Pearson may use statistically aggregate raw data in non-personally-identifiable form of test responses and other non-identifying information collected during the testing process for research, quality control, operations management, security and marketing purposes and to enhance, develop or improve the tests and testing processes. This non-identifiable raw data may be provided to researchers, test developers and Pearson contractors.
Q-interactive is a digital assessment platform that streamlines many parts of the assessment process. As the clinician, you can create client profiles, choose and customize batteries, and review scored data through a secure web-portal. Administration takes place on two tablets that "talk" to each other via a Bluetooth connection. You use one to administer instructions, record and score responses, take notes, and control visual stimuli. Your client uses the other to view and respond to stimuli. Therefore, to use Q-interactive the following hardware is required:
*Two (2) Apple® iPads®
One (1) capacitive-enabled stylus
See our technical requirements page for a list of supported hardware and Internet browsers. As new digital devices become available, Pearson will test them to ensure compatibility with Q-interactive and update our requirements accordingly.
Finally, while a personal computer with access to the Internet through a standard browser and iTunes® installed is not strictly necessary to use Q-interactive, it can be helpful when ordering subtests, exporting data, and to those clinicians administrating multiple Q-interactive installations for groups of users.
Pearson Clinical Assessment does not provide or sell any of the above hardware, all of which is available for purchase online and through retail stores that carry iPads.
*As new digital devises become available to consumers, the Q-interactive team will conduct compatibility tests. It is our intention that Q-interactive will be compatible with those digital devices that are most commonly used by our customers.
Yes, you may use your own iPad as long as it meets our minimum requirements. Once you have been authenticated to purchase Q-interactive you may download the free Q-interactive app from iTunes on to you iPad. You will also need a second iPad for the client to see the test items and a stylus. You may purchase the additional hardware at a local retail store.
In speaking with clinicians, they believed using a desktop or laptop during the administration of a battery would create a barrier between the clinician and the client. Using tablets addressed this concern and was tested during the equivalency studies.
The iPad Mini and iPad Pro can be used as practitioner devices only. Our equivalence studies were conducted using a standard iPad as the client device. Using the Mini or the Pro as a client device would change the size of the stimuli, and we have not evaluated whether this would change our equivalence study results. The 9.7 inch iPad Pro can be used as a client device because it is the same size as the standard iPad models.
Subtest substitution can be performed within the Results tab that is accessed from the Home screen on the iPad. When viewing composite scores for a test, select the “Gear” icon next to the composite score that contains the spoiled subtest. Within the popover that appears, select “Enable Substitution & Proration” and select the subtests that you would like to use to derive the composite score. It is important to note that subtests can not be substituted once the test has been transferred to Q-interactive Central. Thus, it is important to make final decisions about substitution and proration before transferring an assessment off of the iPad.
A primary goal of Q-interactive was to be able to link to the extensive previous research on the validity of the assessment tools offered through Q-interactive. In order to do this, scores on the digitally adapted administration must be comparable to those of the paper version. Having the exact same items allowed this to be possible.
Yes, as with the paper/pencil tests, the subtests available on Q-interactive offer sample items that are intended to teach the task. These sample items also provide clients with an opportunity to familiarize themselves with the technology prior to taking test items.
Prior to making a subtest available on Q-interactive (unless an equivalent subtests has been validated as equivalent previously), Pearson conducts an equivalency study of the individual subtest to ensure the results of each subtest are equivalent whether a client takes the subtest on Q-interactive or in the traditional paper/pencil format. In the study of equivalence, subtest score differences between versions have resulted in effect sizes of less than .20. Pearson publishes the findings from each equivalency studies, which you can access on HelloQ.com.
Yes, Q-interactive presents you with an option of starting at item 1 or the standard start point as well as the option to continue administering items after a respective discontinue rule has been reached. Even when these options are selected, however, the system computes the subtest raw score total so that standardization scoring rules are applied.
To access an administered battery, log onto Q-interactive Central via Qiactive.com and tap on the Assessment tab. Here you can access to batteries that are in Preparation, Awaiting delivery to the device, in Administration and scoring, or are awaiting reporting or exporting.
You can also access archived batteries from the same screen. Tap on Archived Assessments under My current assessments, which is located on the left side of the screen.
A test battery that has been administered to a client can not be deleted. However, you can archive a battery. After you have transferred your assessment battery from Q-interactive Assess to Q-interactive Central, you need to log into Q-interactive Central via Qiactive.com and tap on the Assessments tab. Given the assessment has been scored, the battery is located under the Reporting and Exporting section on the Assessment home screen. By scrolling down you can see this section. Tap on the assessment battery name and you will have access to its results, including observational notes and the captured responses you wrote. Tap on Archive to archive the battery.
Some subtests may require manipulatives such as Block Design Blocks or response booklets. For these subtests, you can either use your own materials if you own the physical test kit or you can purchase these manipulatives by either contacting Pearson's Customer Care or by visiting HelloQ.ca/Pricing.
Item responses can be handwritten by the examiner, these are digitally captured. The clinician reviews the writing sample and scores it based on the same criteria outlined in the paper/pencil subtest instructions.
Currently, Q-interactive provides majority of the scores that are found in the Scoring Assistants. To access these scores, clinicians can export them into a spreadsheet. Enhancing the reporting of results within Q-interactive is a priority for Pearson. We are currently working with customers as we expand this functionality. These enhancements will be available in future Q-interactive updates.
Due to legal requirements, every six months, you will be prompted to accept these policies upon log in. This alert will also display if changes are made to these policies. To accept these terms, scroll down to the bottom of the screen and tap on the acceptance box and then on submit.
Yes, within Q-interactive Central you have the convenience of creating a client profile and/or a battery from your iPad or your laptop/desktop. To create a client profile or battery, you will need an Internet connection, which is accessible from your laptop, desktop or iPad.
No, audio files can not be saved at this time. Therefore, before you transfer a completed assessment from the iPad to the Pearson secured database, it is important that you listen and capture any data you need from the audio file because once the assessment is transferred to Pearson’s encrypted database, the audio files will be deleted from the iPad and no longer accessible.
Log onto Q-interactive Central via Qiactive.com and tap on the Client Tab. To access a client’s profile either scroll down the client list or search for the client via the Find by function. Tap on the client’s name to access his/her profile.
Admins have the ability to delete entire clients or individual assessment sessions created by any user within their account. This is a permanent deletion from all databases and the data cannot be recovered once it has been deleted, so ensure that all data has been backed up prior to deleting a client.
Syncing data using the “Sync” button backs up all of the data that is on your iPad’s to the Central server. In addition, if testing with a Wi-Fi connection the Assess app periodically background syncs data from the iPad to Central. Removing data using the “Remove” button permanently removes it from the iPad and backs it up to the Central server. Once data is removed from the iPad, you can no longer change the scores of individual items or remove audio, so cases should be removed only once you have completed those activities.
After you have completed a subtest, you can access your client's responses by tapping on the "Sidebar" icon, which looks like a list and is located in the left side of the top navigation bar. Once you have tapped on the Sidebar icon, you will see your client’s responses to each subtest administered.
Before a subtest is discontinued, an alert message displays asking you to confirm this action. If you decide not to discontinue a subtest, you can cancel this function by tapping on the "X" in the upper right corner of the alert message. However, once you have discontinued a subtest you can not retrieve it.
Customers were actively involved in guiding the designing of Q-interactive and suggested administration guidelines. One of the goals when developing Q-interactive was to ensure the design format would not impede or distract a client during an assessment session. Throughout our beta testing, we experimented with both a keyboard and stylus and determined that using a stylus to capture client responses was less invasive to a client than a clinician using a keyboard.
Q-interactive has developed a variety of training opportunities, tailored to potential and new users. Overview webinars are available for customers interested in Q-interactive, and Onboarding webinars are available for new customers.
When set up with a Q-interactive account, all uses are sent a welcome email with links to user guides and quick start tutorials. Once you have logged into the qiactive.com, there is a Support tab that contains videos, user guides, and test manuals.
If you would like to reserve live or in-person training, please contact Jeremy Clarke:
No! Q-interactive contains a Practice Mode that allows you to administer subtests for the purposes of practice free of charge. No scores are calculated or data saved for practice assessments, so they cannot be used for clinical purposes.