Q-global Web-based Administration, Scoring, and Reporting

Q-global
Q-global® is Pearson's web-based system for administering, scoring and reporting Pearson assessments.
Q-global Video Proctoring (Q-gVP) is now available! Check out the new “Q-global Video Proctoring” page for complete details.

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Product Details

Q-global was developed for mental health professionals, educators, and other professionals who want the ease, reliability, and security of a cost-effective, web-based platform for their administration, scoring, and reporting needs.

Features

Q-global houses a growing list of assessments and includes:

  • 24/7 secure, web-based access.
  • Online ordering and automatic customer account setup.
  • On-demand, reliable scoring.
  • Comprehensive reporting solutions.

There are four key administrative features that make up the Q-global system:

Accounts

Accounts

Create multiple sub-accounts to help manage sites, departments, and examiners.

Reports

Reports

Search for specific assessment records and turn them into comprehensive reports.

Examinees

Examinees

Add or remove examinees, view and manage records, and assign assessments.

Groups

Groups

Assign one or more assessments to a group of examinees.

At a glance

Get a closer look at the benefits and features of this product.

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Q-global Video Proctoring

Learn more

System requirements

As a new user, you will need internet access through a supported browser, as well as a Q-global account that has been activated and credited for use. The following operating systems and browsers are supported:

 

Browsers

  • Safari 9 or above
  • Edge
  • Chrome 38 or above
  • Firefox 27 or above

Operating system

  • Windows 7
  • Windows 8
  • Windows 10
  • Mac OS 10.9 or above

Q-global Video Proctoring (Q-gVP)

With Q-global® Video Proctoring you can have the convenience and confidence of face to-face conversation and administration — all within your normal Q-global workflow. You can easily assign one of 40+ assessments and proctor "in person" via video without juggling a third-party platform. Once the assessment is complete, you can remain online with your client to consult or review results. Learn more.

 

Resources

Scoring & Reporting

Scoring and reporting

There are two pricing plans for scoring and reporting within Q-global. Both options come with all the advantages of Q-global, including cross-device scoring, secure data storage, and flexible account management features.

 

Unlimited subscription

For a limited number of products, a one-year unlimited scoring subscription is available. This may be a cost-effective option for customers who administer the same assessment(s) several times yearly.

Pay per report

This per-use fee varies based on the service provided (on-screen administration, simple scoring, interpretive report) and the content delivered. Volume discounts may also be available for Q-global reports ordered in larger quantities.

FAQs

FAQs

Don’t see what you’re looking for in the FAQs below? Feel free to contact an Assessment and Technology for your region.

What is Q-global?

Q-global is Pearson's web-based system that consolidates the content and functionality of three legacy software systems (Q Local™, PsychCorpCenter, and ASSIST™) into one platform. The platform offers on-screen administration of assessments as well as scoring and reporting capabilities for a variety of assessments. Q-global can be described as Pearson's web-based system for administering on-screen assessments that do not require interaction between the clinician and client. The tool also offers a complete set of options for scoring, interpreting, and reporting assessment results.

Can I use Q-global in my Telepractice?

Yes, you can!
Conducting a valid assessment in a telepractice modality requires an understanding of the interaction between a number of complex issues.

The appropriateness of use of a specific assessment tool in the context of telepractice—along with several other important factors—should be considered carefully.

Before proceeding, please consult our Telepractice page for information.

How do I use Q-global to perform Remote On-Screen Administration (ROSA)?

Detailed Instructions

This information is provided within the Q-global Help files. For your convenience, the step-by-step instructions are provide below.

Some Q-global assessments provide the ability to administer a Remote On-Screen Administration (ROSA).

Assign an Assessment Using ROSA

  • Assign an Assessment to an Examinee.
  • Complete the required fields and any additional information.
  • Select the Remote On-Screen Administration radio button as the delivery method.
  • Complete the required fields for the ROSA (start date, expiration date, and recipient information).
  • Click the Preview and Send Invitation button. The Assessment Invitation Email page will display for your viewing.

Assessment Invitation Email

  • Complete the required fields (for example, the recipient name, email, or subject line). Verify that the email address entered is correct.
  • Click the Send Invitation button. A confirmation message will display.
  • Click Close.

Customize the Assessment Invitation Email

You have the ability to create customized assessment invitation email letters to meet your organization's needs.

Create a custom template:

  • Make any changes to the body of the email.
  • Click the Save as New Template button. A pop-up window displays.
  • Enter a Template Name.
  • Select the Type (Private, Public to this Account, or Public to All Accounts).
  • Click OK. The pop-up window closes. A confirmation message displays.

 

Add a Token to the Template

You also have the ability to add/remove tokens (commonly known as a data source) to the body of the email letter. The token uses information from your data source and inserts it into the body of the email. All Q-global templates have embedded tokens. They are displayed in a set of brackets { } (see images below for an example).

Add a Token:

  • Place your cursor in the body of the email template and locate it where you want the new token to appear.
  • Click the Token link on the toolbar at the top of the email template. A pop-up window appears.
  • Select a token from the list. The pop-up window closes.
  • The new token now appears in the template.

Remove a Token:

  • Locate the token in the body of the email template.
  • Place your cursor behind or in front of the token.
  • Click the backspace button (or delete button) to remove the token (remember to also delete the "{ }" symbols).

 

Email Notification

The Q-global system sends email notifications for assessments that are administered as ROSAs. Once an assessment is complete, a notification email is sent (in real time) to the user who assigned the assessment to the examinee.

What is the difference between Q-global and Q-Local?

Q-global is a web-based system that offers scoring and reporting capabilities for a variety of assessments as well as On-Screen Administration (OSA) of assessments, or Remote On-Screen Administration, where available (ROSA).

Q Local is a, desktop-based system that offers on-screen administration of assessments and scoring and reporting capabilities for assessments such as the MMPI-2-RF®, MCMI-III™, MBMD™, and others.

In this regard, Q-global can be described as an expansion of Q Local's functionality and content, offered in a web-based format.

I'm not used to paying for reports on a per-use basis. How can I order reports conveniently without having to go through my purchasing department every time I need to use one?

Ordering report usages for Q-global™ should function identically to how orders are processed for other per-use components of the assessment process, such as record forms, answer sheets, and response booklets. These are items that are ordered in the same per-use format by organizations large and small, public and private. Q-global usages purchased are no different from this, except for the fact that they are digital items and are delivered virtually rather than paper items physically shipped to the customer.

To address any organizational barriers or challenges to purchasing usages in this way, many Q-global reports are being developed to include bundled options with the corresponding record forms that can be purchased as one item. Visit each product's web page to see various purchase options suitable for different customers and settings.

I bought scoring software from Pearson that provides unlimited reporting. Are you going to force me to start using Q-global instead and pay an additional per-use fee?

No. If you are already using one of Pearson's legacy desktop-based scoring and reporting programs, you WILL NOT be required to use Q-global. These programs will continue to operate normally for the foreseeable future and you may choose to continue using them if you wish. It should be noted, however, that as assessment content is migrated to the Q-global platform, two things will occur that customers should be made aware of:

  • Immediately after migrating to Q-global, legacy software programs (PsychCorpCenter and ASSIST™) will cease to be offered for purchase in their desktop-based format. This means that all new purchasers will only have the option of purchasing these programs in Q-global. See the FAQ question and response below for more details.
  • Shortly after migrating to Q-global™, legacy software programs (PsychCorpCenter and ASSIST™) will cease to receive ongoing support and maintenance from a systems technology perspective. This means that as new operating systems are released by software makers, Pearson will no longer provide system updates to these legacy programs to ensure their continued functioning for desktop-based use. The major exception to this policy will be the treatment of Q Local™ and its continued support in the market for the foreseeable future. See the FAQ question and response below for details about how you will be able to migrate your Q Local data to Q-global.

I don't have access to the internet in my organization. Can I perform my scoring and reporting activities using Q-global?

No. As a web-based system, Q-global is not currently a viable solution for professionals operating in settings with limited or no internet access. For these organizations, it is recommended that they continue to use Pearson's legacy desktop-based systems (PsychCorpCenter, ASSIST, and Q Local) to meet their ongoing administration, scoring, and reporting needs.

As stated above, these systems will continue to operate for the time-being as customers make the transition to a more internet-connected workplace, and Pearson develops long-term support plans. Moving forward, all new content developed for computer-based environments will reside online via Q-global.

How does Q-global protect my clients' data security and privacy?

Examinee data on Q-global is protected through technical, physical, and administrative security controls, including encryption of data both in-transit and at-rest. The examinee data is stored on servers located in a secure cloud environment, with the underlying data centers located in Canada. Data stored in databases is encrypted with industry-standard encryption technology.

When data is transmitted over the network, it is encrypted using industry-standard Transport Layer Security (TLS) technology. The system uses secure database platforms that segregate customer records, ensuring they cannot be accessed by other customers. This segregation is confirmed through routine testing as part of our system development lifecycle (SDLC) processes. Customer access to Q-global requires a user ID and password, for which the customer is responsible to safeguard. To this end, the customer is encouraged to change their password every 90 days and whenever there is concern about its possible compromise. Q-global is periodically subjected to audits, both internal and external, that confirm security controls are designed effectively.

I have many existing test reports saved on my Q Local system. Can I move those reports over to Q-global free of charge?

Yes, please contact technical support for assistance at 800-249-0659

 

Webinars

The following training events are available for Q-global. 

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