Take a close look at different teleconferencing services/packages that provide a picture-in-picture display and online tools that enable you to share your screen, use annotation tools, etc.) Confirm that the teleconferencing platform package that your work site is considering has features that enable you to meet PIPEDA and other provincial privacy requirements (e.g., encrypted transmission, secure login/access). Typically, Facebook and Skype are not secure sites for delivering telepractice services and would violate privacy requirements for secure transmission, however, current events have led many public, private, and governmental organizations to temporarily relax their security guidelines to allow practitioners to continue to serve their clients.
Practitioners are still responsible for:
- Performing a risk analysis as part of security management processes
- Maintaining secured hard copies of documents on file (“secured” = “locked”) so that the information is only accessible/visible to authorized individuals
- Ensuring that hardware/software has security features so that
- files transmitted electronically are using secure systems (encrypted);
- only authorized individuals are present in sessions (secure login);
- and confidentiality is maintained regarding the client’s information and records.
In general, numerous platform options exist. It’s often possible to access a trial version of a platform before you choose the one that best fits your needs.
Pearson Clinical Assessment currently has several global telepractice platform partners that house some of our assessment content for research and/or commercial use: