Contact

Customer Care Team

 

Choosing the best products to meet the needs of your clients is easier than ever. Our Customer Care staff can provide you with the most up-to-date and accurate information available on our complete line of products and resources. Working closely with our product development staff, Customer Care associates are uniquely trained to offer in-depth details and answer your questions with confidence.

Hours of Operation:

Monday-Friday, 9:00a.m.–6:00p.m., EDT

Contact details:

Call for English-speaking representative: 1-866-335-8418
Call for French-speaking representative: 1-866-335-8427
Email: cs.canada@pearson.com

Contact

Johanne Levesque

Bilingual Customer Care Supervisor

Direct line: 1-416-386-3680
Email: johanne.levesque@pearson.com

 

English-speaking Representatives

 

Donna E. Smith

Customer Care Representative
Phone: 1-866-335-8418 (English)
Email: donna.smith2@pearson.com

 

Matthew John

Scoring Service / Customer Care Representative
Phone: 1-866-335-8418 (English)
Email: matthew.john@pearson.com

 

 

Bilingual Representatives

 

Jameela Parris

Customer Care Representative
Phone: 1-866-335-8418 (English)
Phone: 1-866-335-8427 (French)
Email: jameela.parris@pearson.com

 

Francesca Mazzonna

Customer Care Representative
Phone: 1-866-335-8418 (English)
Phone: 1-866-335-8427 (French)
Email: francesca.mazzonna@pearson.com