Spotlight on Jeremy Holder
Customer Experience Specialist
Jeremy, the newest addition to our Canadian Customer Experience team, began his career at Pearson completely by chance. After taking a leap of faith and following a former coworker’s advice to apply, he landed in Customer Care and found his “calling”. We sat down with Jeremy to learn more about his personal views on what each customer’s experience should be, how he brings that vision to life, and what brings him joy in his free time.